When I called Smith Metal Works, I had lots of questions about the product and what I wanted. They answered all our questions and met with us to go over design and take measurements. Tarek was super. He gave us an overview of the work, set timelines for completion and then actually stuck to those timelines. The crew came to have a trial fitting with our railing and then off for the final touches. I rarely do reviews, but felt really good about our experience with Smith Metal Works. They were professional, cleaned up the area after visiting, installed accurately and without wasting time and were just a pleasure to work with. The hand rails? Well, let’s just say that it completes the look of our front entrance. Sturdy, classic and just stunning. Thank you Tarek and all of your team members for helping us create our dream home. I would highly recommend this company to anyone who is serious about getting custom made handrails.